Accessibility Statement

General

Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person may cause difficulties for another person. Pet Vets Animal Hospital in San Dimas, CA, strongly believes that every person has the right to live with dignity, equality, comfort, and independence and strives to ensure that our services are accessible to people with disabilities. Toward that goal, our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of the needs of our customers and potential customers. We have engaged the services of professionals to assist and advise us in these matters and have invested resources to make our website petvetsanimalhospital.com easier to use and more accessible for people with disabilities.

Accessibility on This Website

Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business. There are also various aids available by third parties, which are provided by most browsers. If you are having difficulty accessing our website even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.

Some Specific Accessibility Features Within This Website

This website contains a third-party plugin, also known as a widget, called Userway (“Userway”), which is powered by this third party’s dedicated accessibility server. This widget can improve website accessibility for some users, particularly related to certain types of disabilities. Userway has stated that its application makes efforts to follow, to some degree, the Web Content Accessibility Guidelines (WCAG 2.1). On our website, the Userway widget is located in the LOWER-LEFT CORNER of most pages.

Enabling the Accessibility Menu

You can enable the accessibility menu by clicking the accessibility menu icon that appears after clicking on the widget described above. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website and possibly making modifications to the accessibility of our website. Reasonable efforts toward improving the seamless, accessible, and unhindered use of websites by customers and potential customers are generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements in technology.

We continue our efforts to improve the accessibility of our website and services to facilitate accessibility and ease of use for all persons. Despite the efforts we may have made regarding accessibility that is consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies may be improved, so we welcome your suggestions.

Third-Party Applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc., which may not work or may not work the same way for every user and/or every type of disability. We do not have control over the structure of these plugins and cannot modify them at all or to the extent that would accommodate every user of our website. We are not responsible for those elements which we do not control.

Third-Party Websites

This website may or may not have links to third-party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. A number (but not all) of links to descriptions of or information about third-party website features as provided by some of these third-party websites, which are publicly available, are listed here for your convenience. This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.

Video

Our website has or plans to have some video elements. Each video will have close captioning or a text equivalent located next to the video.

Report Accessibility-Related Issue

Pet Vets Animal Hospital in San Dimas, CA, takes website accessibility seriously and appreciates your feedback. If you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, please send us an email using the contact form below, explaining in as much detail as possible the type of difficulty you had or may have had or the type of difficulty you believe others may have with accessing our website. Please provide us with as many specific details as possible regarding your accessibility issue so we may address your concerns. Thank you.

PLEASE NOTE: If the email is sent to a third-party website or mail server for forwarding to us, the third-party website or mail server does not itself read or respond to these emails but will only forward such emails to us without prior review. In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to the following: your name; your address; your telephone number; the specific type of disability you may have; information about goods, products, or services you might be interested in; or your email address (unless you include any of this information in an email you send to us or to our representatives).

Get in Touch: (909) 966-5552